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FREE SHIPPING WORLDWIDE
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1 YEAR WARRANTY
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FREE RETURNS*
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FREE SHIPPING WORLDWIDE
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1 YEAR WARRANTY
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FREE RETURNS*

Refund policy

Right of withdrawal for consumers

Consumers are entitled to
a right of revocation according to thefollowing provision, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to his commercial nor his independent professional activity:


Return policy

Right of revocation

You have the right to revoke this contract within fourteen days without giving reasons.

The withdrawal period is fourteen days from the day on which you or a third party other than the carrier and designated by you have taken possession of the goods.

In order to exercise your right of withdrawal, you must

Victor De Rossa
Chehab Koyuncuoglu Yilmaz GbR
Knesebeckstra├če 75
10623 Berlin, Germany
E-Mail : contact@victorderossa.com

inform us by means of a clear statement (e.g. a letter, fax or e-mail sent by post) of your decision to withdraw from this contract. You may use the attached model revocation form, which is not mandatory.

Consequences of revocation

If you withdraw from this contract, we must refund all payments we have received from you, excluding delivery costs (as well as additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received notification of your withdrawal from this contract.* For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this refund.

We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. This period shall be deemed to have been observed if you send the goods before the expiry of the fourteen-day period.

You bear the direct costs of returning the goods, unless we have sent you the wrong goods or a damaged product.* However, regardless of this, we can provide you with the return label for printing or a QR code if possible (QR codes are only available in Germany with 100% security). No return labels are provided for countries outside the EU. If you are located outside the EU and wish to return a product after you have contacted us, you will need to take care of the return shipping on your own. This information, as well as a price scale of return labels depending on the country, can also be found on our shipping terms page.

*Orders paid via "PayPal" can be returned free of charge worldwide. For more information about the conditions and procedure, see: "Free returns with PayPal".

End of the return policy

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Return form

Sample return form

(If you wish to cancel the contract, please fill in the form below and send it to us at the e-mail address below)

To:

Victor De RossaChehab
Koyuncuoglu Yilmaz GbR
Knesebeckstra├če 75
10623 Berlin, Germany
E-Mail: contact@victorderossa.com

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

_____________________________________________________

Ordered on (*)/received on (*)

__________________

Name of the consumer(s)

_____________________________________________________

Address of the consumer(s)


_____________________________________________________

Signature of the consumer(s) (only in case of communication on paper)

__________________

Date

__________________

(*) Delete as applicable.