Orders over 40 EUR (the amount displayed may vary depending on the current exchange rate of the currency used by the user) will have FREE WORLDWIDE shipping.
Orders below 40 EUR (the amount displayed may vary depending on the current exchange rate of the currency used by the user) will be charged for shipping
depending on your chosen delivery method and country. Full price will be
displayed at checkout.
simple to order a VICTOR DE ROSSA product. Just add as many items as you like
to your shopping cart. Once you got everything you like, you can go to the
cart and click on checkout. Follow the instructions by providing us your
delivery information and select your preferred payment method for your VICTOR
DE ROSSA order.
Our VICTOR DE ROSSA Support team is always happy to guide you at any step!
Don’t be shy to reach out.
receive an email that includes a tracking link and a tracking number after
the shipping label has been generated. Alternatively, you can create an account on our website and
check the delivery status right on our website after logging in.
the prices aren’t discounted after clicking the affiliate link, it should be
on checkout. If you got any issues with redeeming a discount code, feel free
contacting us over the contact form.
Please note, that a discount code or affiliate link can only be used once
per customer from the same source. If said source gets access to another
promotion with a different discount code or affiliate link, the same source
can be used again.
have subscribed to the VICTOR DE ROSSA Newsletter, you should find our
welcome email in your inbox or spam folder. In that mail you will find the
15% discount code for your next purchase. For further information regarding
discount codes please refer to our discount-policy.
Contact VICTOR DE ROSSA Support through the contact form and send them this filled out form.
Put the purchased product into the package that you received it in and
take it to a packing station to return it. Note that VICTOR DE ROSSA won't
bear the return expenses.
After receiving the returned products, we will inspect their
If the products align with our warranty condition, we will notify you
and return the money. In most cases we will refund the money to the gateway
you chose to make the payment with.
It can take up to five business days after we received your returned
products and depending on your chosen payment method.
Important Information This right applies only in the case that the
product and its original packaging can be returned in the same state as when
received. Please note that the removal of the protective stickers voids any
exchange or refund during this period unless the product adheres to the
warranty guidelines set out in the Term & Conditions section on our website.
VICTOR DE ROSSA product is guaranteed free from manufacturing defects for a
period of 12 months from the date of purchase. VICTOR DE ROSSA offers a
warranty term of one year from the date of purchase. The one-year warranty on
a VICTOR DE ROSSA watch guarantees the buyer that the product meets the
standards of usability, reliability, and durability.
The warranty does not apply to:
Damage as a result of inattention or improper usage such as scratching,
bouncing or falling.
Failure or damage caused by unjustifiable repair or modification
performed by a third party, without prior written permission by VICTOR DE
Failure or damage caused by fire or water (the watches are 3 ATM
Wear traces visible on the watch (e.g. minor scratches on the case and/or
crystal, alteration of the color on the watchband and scratches or softening
of the leather strap).
Battery replacement, also not during the warranty term.
our watches contain batteries, they are not allowed to be thrown into regular
trash. Therefore, the batteries must be disposed of separately in special
designated disposals. All our watches are CE-certified which adhere to all
legal requirements regarding safety standards.
the use of high-quality materials, a small amount of nickel will always be
prevalent. However, thanks to certain manufacturing techniques the little
amount of nickel is not exposed on the surface. VICTOR DE ROSSA products
barely contain any nickel and are therefore safe to wear.
If you have any other special skin allergies please contact our support, to
make sure you can wear our products without any compunction.
out how to change or remove the strap of your VICTOR DE ROSSA watch, please
refer to the outlined instructions or the instruction video on our
corresponding information page on how to change your watch strap.
we do! You can personalize your watch. No matter if it is a name, initials or
a special date. You can have the dial, leather, case back engraved or even
everything all together to give your watch an individual touch.
Visit our Customization
section to find out how to add an engraving option to your product and other